Первый слайд презентации
MILTON NORONHA- Sheryl john The Taj mahal palace, mumbai Gtp|2017-2020 BANQUETS Present Day Nostalgia
Слайд 2: Overview
Welcome to the Banquets A Flashback Staffing & Layout Venues Set ups Equipment Banquet & Catering Sales Delphi at a glance License policies Accounting details Coordination with other departments
Слайд 3: Welcome to the Banquets
Location: located at the first floor of the Palace Wing except for Rendezvous Accessibility : Palace Wing-Grand staircase or palace reception elevator Tower Wing-tower wing elevators Operational hours: 2400 hrs/as per operational needs of events held
Слайд 4: Welcome to the Banquets-Banqueting venues
The Grand Ballroom The Crystal Room (North, Central & South) The Rendezvous Chambers Lawn Gateway Room Prince’s Room Golden Room I & II Emerald & Jade Room Ruby Room Sapphire Room Taj Art Gallery Chefs Studio
Слайд 6: A Flashback
The glorious 10 pillars of the Grand Ballroom The Jinnah’s mesmerizing Chandeliers of the Massive Crystal Room The Royalty at the Princes Room The Glorious 110 years- Witness of Hospitality
Слайд 8: The Grand ballroom:
The Ballroom dazzles with its golden decor, stunning views and in-built stage. Set against the splendour of the Arabian Sea and the Gateway of India, the Ballroom has long been the venue for some of Mumbai’s most historic meets and social events. Refurbished by world-renowned interior design firm, LTW Design works, its Corinthian capitals on gold polished columns and vaulted ceilings seamlessly bridge the grandness of a bygone era with the technological demands of today’s forward-thinking corporations. An ideal setting for high-profile corporate meets, it also serves as a dazzling venue for social affairs, with its hues of gold, grateful arches, antique crystal chandeliers and scalloped pillars.
Слайд 10: The Crystal Room:
The expansive Crystal Room with its vast, open space ‘Magnificent and Massive Pillars’ is ideal for conferences, launches and social events. Adorned with crystal chandeliers and mirrored ceilings, this fully refurbished banquet room is an ideal venue for an affaire extraordinaire. With a larger central room opening into two smaller rooms at both ends, guests have the option of using the rooms independently, or combining all three to create one large reception room.
Слайд 12: Princes room
The walls and pillars of the Princes Room have silently witnessed the unfolding of history as India’s ruling princes met in secret, in a vain attempt to stave off their inevitable secession to the Indian Union. Today, the Princess Room is the perfect setting for a distinguished gathering, business or social. Stained glass windows frame splendid views of the Arabian Sea, while the chandeliered ceiling gives it a regal splendour.
Слайд 15: Golden room:
Golden chandelier, gold drapes and rich hues make the Golden Room a dazzling setting for an evening of wining and dining. By the day, the room changes to an elegant setting for business. Perfect for a medium-sized gathering, the Golden Room comes with an adjoining room where guest can break for lunch or tea.
Слайд 18: Emerald and Jade room:
Deep green walls, crystal chandeliers, soft brown carpets and muted gold curtains all come together to create a mood that’s sophisticated, yet relaxed. Used independently or combined or create a singular space, the Emerald/Jade rooms provide just the ambience for a small business get-together.
Слайд 21: Ruby room
Designed for a small business conclave, the Ruby Room is dominated by a conference table that seats ten. A giant plasma screen appears when you want it, but is discreetly hidden away when you don’t.
Слайд 23: Ruby room
Dimensions Area Height Location Natural Light Guest Entry Points Emergency Exit points 21x20 ft 6.40x6.10 m 420 sq. Ft 39.02 m2 16 ft 4.88m 1 st Floor, Palace Wing Yes 1 Doors 1 door Venue Details Seating Style Theatre Round Table Boardroom Classroom U-Shaped No. of People - - 9 - 7 Seating Details
Слайд 24: Sapphire room
Ideal for small business meets, the Sapphire Room offers seating that can be personalized to suit your requirements. Then again, it can be also used as a command center to orchestrate events in other rooms. Its understated teak furniture, elegant slate walls and antique crystal chandeliers lend it an ambience that’s relaxed yet sophisticated - making it just as perfect for intimate social get-togethers.
Слайд 25: Sapphire room
Dimensions Area Height Location Natural Light Guest Entry Points 22.5x20 ft 6.86x6.10 m 450 sq. Ft 41.81 m2 16 ft 4.88m 1 st Floor, Palace Wing Yes 1 Doors Venue Details Seating Style Theatre Round Table Boardroom Classroom U-Shaped No. of People 24 20 16 18 14 Seating Details
The Rendezvous : Set high above the city, this rooftop venue is apt for heady celebration. Rendezvous with its glass walls, enjoys 360 degree views of the city: the Arabian Sea to one side, and the city of Mumbai to the other. With plenty of natural light coming in from all sides, this room is the perfect choice for a business setting. Come evening, the venue is magically transformed into a glamorous setting for a social get-together
Слайд 29: Taj Art Gallery
For decades, the Taj Art Gallery has been a coveted location for artists to display their work. In its previous avatar, names like S. H. Raza, Ram Kumar, V. S. Gaitonde, Jehangir Sabavala, and Laxman Shreshtha, have all graced this Gallery with their masterpieces. The re-launch of this prestigious Gallery in January 2016, marks the celebration of great artistic activity in India, especially from a young generation of artists working with painting, sculpture and a range of experimental media, all of which have found home at the Taj. At the Taj, viewing art is an experience.
Слайд 40: Delphi at a glance
2.0 software at a glance Delphi is a Standardize system for all across the Taj group which helps our team to do business smartly and efficiently and to also maximize revenue within the Taj Group through multi property view. Also, helps in handling smaller residential block by catering sales Customer data base Standardized recording of guest profile, productivity along with past and future business. Banquet Operations team It is a professional way of handling customer post events in terms of calculating consumptions, approval to avoid any dispute before billing etc.
Слайд 41: Accounting details
The guest has three payments method which are – Check Cash Credit/Debit Card Billing at Banquets is done by the system called Infogenesis used in all the other F&B outlets.
Слайд 42: Types of seating arrangement
following points have to be borne in mind while planning: Size of the Room Type of Function Number of people expected Budget of the organizer
Слайд 43: The following are the popular layouts suggested in banquets – Conferences and Meeting- a) U-Shaped
Слайд 48: Social Get-Together- Comb Type Fish Bone Round Table Hybrid or cluster
Слайд 49: Licenses
Phonographic Performance Ltd. (Playing of sound-recordings in an event) IPRS: The Indian Performing Right Society India (Live performance and loud music) Ticket Selling License Issued by the Theatre Branch at the Commissioner of Police Office Temporary Premises License Issued by the Theatre Branch at the Commissioner of Police Office Performance License Issued by the Assistant Commissioner of Police of the concerned area Loud Speaker License & Mandap Permission from Local Police Station Issued by the Local Police Station NOC from the Traffic Department Issued by Traffic Police, Fashion Street NOC from the Fire Brigade Department Issued by Byculla, Fire Department Head Office NOC from the Electrical Inspector NOC from the Health Department NOC from the Rangabhumi Parinirikshan Mandal
Последний слайд презентации: MILTON NORONHA- Sheryl john The Taj mahal palace,: Coordination with Other Departments
The Banquet operations has to co-ordinate with a number of departments for its proper function. Each department plays a major role in the success of an event. The banquet manger & catering sales must ensure clear communication between all the departments and send all the required official memos on time. The catering sales ensures that the banquet operations execute whatever has been promised to the guest to attain maximum levels of satisfaction and for that transparency is maintained between both the departments concerning the guest requirements Catering sales kitchen Finance Front Office/Room Reservation Security Maintenance Housekeeping